Logistics & Lead Times

Our near-shore model keeps your inventory a drive away instead of an ocean away. We stage finished goods at our partner facility in Mexico, move shipments through controlled border lanes, and deliver straight into your distribution network.

This gives you faster replenishment, steadier forecasting, and fewer surprises. Below are our standard lead-time ranges, MOQs, packaging details, and shipping options so your materials team can plan with real confidence.

Current Delivery ETA Map

Live view of 2–5 day coverage when we ship from Jalisco, MX. Customer services updates this data daily so sourcing teams can plan replenishment windows with confidence.

[Interactive Map Visualization]

2–3 day coverage

Texas, Southwest, and border-region IDNs receive replenishment in 2–3 business days thanks to daily departures from Jalisco and cross-dock hubs in Laredo.

  • 98% on-time performance to Dallas–Fort Worth, Austin, San Antonio, and Phoenix metro facilities.

Standard Lead-Time Bands

Predictable windows based on order volume and SKU classification.

Fast Track 2–5 Days

In-stock finished goods for immediate replenishment.

  • Core SKUs (Gowns, Masks)
  • < 5 Pallets
  • LTL / Parcel carrier
Standard Production 14–21 Days

Made-to-order from raw material stock.

  • High volume orders
  • Full truckload (FTL)
  • Custom sterile packs
Volume Program 45–60 Days

Large-scale production planning and safety stock buildup.

  • Annual tender allocation
  • Private label programs
  • Custom material imports

Packaging & Palletization Specs

Pallet Standards

  • Type: 40x48 Standard GMA (Grade A or B)
  • Max Height: 96" (double stacked) or 50" (single)
  • Wrap: Clear stretch wrap, corner boards required
  • Labels: SSCC-18 Pallet Label on 2 adjacent sides

Carton Markings

  • GTIN-14: Encoded barcode (ITF-14)
  • Human Readable: SKU, Lot, Mfg Date, Exp Date, Qty
  • Weight: Gross/Net in KG and LBS
  • COO: "Made in Mexico" / "Hecho en México"

Managed Freight (DDP)

Florence handles all logistics from factory to your dock. We act as the Importer of Record (IOR) and manage all customs brokerage.

Customs Cleared Live Tracking Single Invoice

Returns & Quality Holds (RMA)

In the rare event of a quality concern, we deploy a rapid RMA process.

  • Response: < 24 hours initial assessment
  • Hold: Immediate lot trace & freeze
  • Disposition: Credit, replace, or rework
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