Nearshore surgical textiles U.S. importer of record
(720) 220-7105 ceo@florenceinternational.health
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Logistics & Lead Times

Our near-shore model keeps your inventory a drive away instead of an ocean away. We stage finished goods at our partner facility in Mexico, move shipments through controlled border lanes, and deliver straight into your distribution network. This gives you faster replenishment, steadier forecasting, and fewer surprises. Below are our standard lead-time ranges, MOQs, packaging details, and shipping options so your materials team can plan with real confidence.

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Current Delivery ETA Map

Live view of 2–5 day coverage when we ship from Jalisco, MX. Customer services updates this data daily so sourcing teams can plan replenishment windows with confidence.

Current Delivery ETA Map Stylized map of the United States and Mexico with color-coded 2 to 5 day delivery regions. Jalisco CEDIS Laredo cross-dock

2–3 day coverage

Texas, Southwest, and border-region IDNs receive replenishment in 2–3 business days thanks to daily departures from Jalisco and cross-dock hubs in Laredo.

  • 98% on-time performance to Dallas–Fort Worth, Austin, San Antonio, and Phoenix metro facilities.

Our Fulfillment Model

Manufacturing begins in Zapopan, Jalisco, Mexico, with finished goods moving by truck to the U.S. border. From there, the flow is straightforward: production, conditioning and QA, transfer to the CEDIS, line-haul to the United States, and final delivery to our 3PL or directly to your dock. This structure creates shorter transportation lanes, more predictable transit times, and the ability to scale quickly without the delays and volatility that come with port-dependent supply chains.

Lead-time bands

Gowns (AAMI 1-3)

Stock lead time
3-5 business days
Make-to-order
3-5 weeks
Notes
Reinforcement variants may add 3-5 days.

Hover or tap an item on the left to see the current ranges.

Minimum order quantities (MOQs)

  • Gowns: 20 cases (100-120 units per case typical)
  • Masks: 50 cases (20 boxes per case, 50 pieces per box typical)
  • Procedure packs: 5 cases (10-20 sets per case typical)
  • Accessories: 20 cases (varies by item)

Pilot program: 1 mixed pallet (40-60 cases across categories).

Packaging & palletization

Our packaging process is built for consistency, traceability, and efficient handling through every step of the supply chain. Each SKU is packed in standardized case counts, sealed and labeled with full UDI and GTIN data, and measured for exact case weight and dimensions. Cases are palletized using fixed patterns to ensure stable stacking, predictable freight weights, and easier warehouse planning. Pallets are wrapped, inspected, and assigned the correct HTS code and country-of-origin markings before they leave our facility. This structure gives materials managers clear, reliable information for storage, forecasting, and transportation.

Shipping options and Incoterms

  • Parcel: UPS, FedEx, DHL (set a primary and backup)
  • LTL: Old Dominion, Estes, Saia, XPO (pick a primary)
  • FTL / Cross-border line-haul: C.H. Robinson or Coyote (or your forwarder of record)
  • Customs broker: [Broker name here]
  • Incoterms offered: DAP / DDP (U.S. deliveries); EXW or FOB at MX facility for buyer pickup
  • Freight terms: Prepaid and add, Collect, or Third-party (state what you support)

Tracking and ASNs

  • Confirmation email includes PO, ASN, and tracking link
  • EDI 850/855/856/810 available on request (state Yes/No)

Documentation in every shipment

  • Packing list (PO, SKU, UDI/GTIN, quantities, lot, expiry as applicable)
  • Commercial invoice with HTS/COO/Incoterm pricing for cross-border loads
  • Certificate of Analysis where sterile or contractually required
  • Carton labels: UDI/GTIN plus AAMI/ASTM level, lot, expiry where applicable
  • USMCA certificate of origin on request and when eligible

Samples and pilots

  • Sample kits: Gown levels 1-4, mask levels 1-3, procedure pack selection (Standard/Esencial/Premium)
  • Turnaround: 3 business days from request (edit if different)
  • Includes: COA if sterile, lot/expiry on labels, tech sheets
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Returns, RMAs, and quality holds

  • RMA window: 30 days unopened, resalable condition
  • Defect claims: Provide PO, SKU, lot, photos; RMA issued within 1 business day
  • Quality hold: Suspect lots quarantined, replacements prioritized
  • Credits: Issued within 10 business days after inspection

Warehousing and 3PL

  • Locations: Dallas, TX; Phoenix, AZ (edit to match your network)
  • SLAs: Receiving 24 hours, pick/pack 24 hours, cut-off 2:00 PM local
  • Cycle counts: Monthly with variance threshold <2%

Launch checklist (internal)

  • Fill lead-time bands with verified ranges and update as ops publishes new plans.
  • Publish MOQs per category and confirm pilot options.
  • Populate the packaging table for priority SKUs first.
  • Confirm Incoterms, carriers, and customs broker details.
  • Document your EDI stance; only promise what is active.
  • Publish USMCA eligibility once certificates are available.

Regulatory reminder: Registration or listing is not FDA approval. Use accurate language: registered/listed and 510(k) cleared when applicable. Reference: FDA Establishment Registration & Device Listing.